fanchai Terms and Conditions — What Every Player in the Philippines Needs to Know

You must be at least 18 years of age to register and use the fanchai platform. This is a strict requirement and applies to all players without exception. fanchai does not permit minors to open accounts, place bets, access casino games, or participate in any paid feature of the service. During registration and at any point during your use of the platform, fanchai reserves the right to request identity documents to verify your age and identity. If it is found that a player is under 18 years of age, the account will be immediately suspended, all funds will be withheld pending review, and the matter may be referred to relevant authorities as required by applicable law.

In addition to the age requirement, access to fanchai may be restricted based on your jurisdiction. It is your sole responsibility to ensure that online gaming is lawful in your location before using the platform. fanchai is designed and operated for players in the Philippines and compliance with local regulations is expected of all users.

Each player is permitted to hold only one account on fanchai. Creating duplicate or multiple accounts is strictly prohibited and may result in all associated accounts being suspended and balances being forfeited. When registering, you must provide accurate, complete, and current information. Any false, misleading, or incomplete information provided during registration may result in immediate account closure.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account details with any third party, and you must notify fanchai immediately if you suspect unauthorised access to your account. fanchai will not be held liable for any losses arising from unauthorised access that results from your failure to keep your credentials secure. You agree to use a strong, unique password for your fanchai account and to update it if you have reason to believe it has been compromised.

As a registered player on fanchai, you agree to use the platform solely for lawful purposes and in accordance with these Terms and Conditions. You must not use the platform to engage in fraudulent activity, money laundering, or any other illegal conduct. You must not attempt to manipulate game outcomes, exploit software errors, collude with other players, or use automated tools, bots, or scripts to gain an unfair advantage.

You are responsible for all activity that occurs under your account. If you suspect that someone else has accessed your account without permission, you must report this to fanchai support immediately. You agree not to post, transmit, or share any content through the platform that is defamatory, obscene, harmful, or in violation of any applicable law. Violation of these obligations may result in account suspension, forfeiture of balances, and referral to law enforcement where appropriate.

The fanchai platform, including all games, betting markets, promotions, and content, is provided for personal entertainment purposes only. Commercial use, resale, redistribution, or exploitation of any part of the platform without prior written consent from fanchai is strictly prohibited. You agree not to attempt to reverse-engineer, decompile, copy, or modify any part of the platform's software or code.

fanchai reserves the right to limit, restrict, or suspend access to any game, feature, or betting market at any time without prior notice. Scheduled and unscheduled maintenance may temporarily affect platform availability, and fanchai does not guarantee uninterrupted access. Bet acceptance, odds, and game availability are all subject to change without notice, and fanchai's decisions on all gaming matters are final. Players who attempt to abuse bonuses, circumvent wagering requirements, or exploit promotional terms may have their accounts reviewed and relevant winnings voided.

All financial transactions on fanchai are denominated in Philippine Peso (PHP). Deposits and withdrawals are processed through locally available payment channels, including GCash, Maya, and online banking services commonly used in the Philippines. You must only use payment methods that are registered in your own name — using third-party payment methods is not permitted and may result in account suspension and return of funds.

Minimum and maximum deposit and withdrawal limits apply and are displayed within the platform at the time of transaction. Withdrawal requests are subject to identity verification and compliance checks before processing. fanchai aims to process approved withdrawal requests promptly; however, processing times may vary depending on your chosen payment method and any outstanding verification requirements. fanchai does not charge fees on standard transactions, but your payment provider may apply their own charges, which are outside fanchai's control.

• All account balances are displayed and settled in Philippine Peso.
• Players are responsible for any taxes or duties applicable to winnings under Philippine law.
• Deposits made in error may not be fully refundable once gaming activity has commenced.
• fanchai reserves the right to reverse any transaction found to be fraudulent or in breach of these terms.

To the fullest extent permitted by applicable law, fanchai, its directors, employees, partners, and service providers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the platform. This includes but is not limited to loss of funds, loss of data, loss of profits, or any other losses resulting from platform downtime, technical errors, third-party failures, or circumstances beyond fanchai's reasonable control.

fanchai provides the platform and all services on an "as is" basis without warranties of any kind, whether express or implied. While we work to maintain accuracy and reliability across all gaming products, we do not warrant that the platform will be free from errors, interruptions, or security vulnerabilities at all times. Players accept that online gaming carries inherent risks, including the risk of financial loss, and that fanchai's liability in any circumstances is limited to the balance held in your player account at the time of the relevant event.

fanchai reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice. Grounds for suspension or closure include but are not limited to: breach of these Terms and Conditions, suspected fraud or money laundering, provision of false registration information, abuse of bonuses or promotions, use of prohibited software or tools, underage gambling, or any conduct that fanchai reasonably considers harmful to the platform or other players.

In the event of account closure for cause, fanchai may withhold any balance pending investigation. If the investigation confirms a breach, the balance may be forfeited. Players who wish to close their account voluntarily may do so by contacting fanchai support. Upon voluntary closure, any remaining balance will be returned to the player's verified payment method after standard processing checks are completed. Accounts that have been dormant for an extended period may also be subject to review under fanchai's dormant account policy.

All content on the fanchai platform — including but not limited to the website design, graphics, logos, text, game interfaces, software, trademarks, and brand elements — is the property of fanchai or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, modify, distribute, publish, or create derivative works from any part of the platform without express written permission from fanchai.

The fanchai name, logo, and all associated brand identifiers are trademarks of fanchai. Unauthorised use of these marks is strictly prohibited. Game content available on the platform may be licensed from third-party providers, and all related intellectual property rights remain with those respective providers. Any feedback or suggestions you provide to fanchai may be used by fanchai freely without obligation to you.

The fanchai platform may reference or integrate services provided by third-party partners, including game providers, payment processors, and identity verification services. fanchai is not responsible for the content, privacy practices, or conduct of any third-party service provider. Any issues arising from third-party services should be directed to the relevant provider. fanchai does not endorse any third-party products or services that may be referenced in the course of using the platform.

Where third-party services are essential to platform functionality — such as payment processing — fanchai takes reasonable steps to work with reputable and established providers. However, fanchai cannot guarantee the continuous availability or error-free operation of any third-party service and will not be held liable for disruptions caused by those services. Players should review the terms and privacy policies of any third-party provider they interact with directly.

fanchai reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, fanchai will make reasonable efforts to notify players through the platform or via registered contact details. The updated terms will be published on this page with a revised effective date. It is your responsibility as a player to check this page regularly and remain aware of the current version of these terms.

Your continued use of the fanchai platform following the publication of revised terms constitutes your acceptance of those changes. If you do not agree with an updated version of the terms, you should stop using the platform and contact support to arrange account closure. fanchai's decisions regarding the interpretation and application of these terms are final in all cases.

These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations in the jurisdiction under which fanchai operates. By using the platform, you agree to submit to the exclusive jurisdiction of the relevant courts for the resolution of any disputes arising out of or in connection with these terms. fanchai operates in compliance with applicable regulations and takes its legal and regulatory obligations seriously.

Any dispute between you and fanchai that cannot be resolved through direct communication with our support team should be escalated through the formal dispute resolution process, details of which are available upon request. fanchai encourages players to raise any concerns promptly so that they can be addressed in a fair and timely manner. For general questions about these terms, please visit our FAQ page or contact our support team directly.